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I issue my contracts via an online service called Giggio. The first point applies to my booking method, and the rest apply to any event booked with me. Please get in touch if you have any queries.

 

 

Booking process:

1) This booking confirmation shall remain valid for acceptance for a period of 14 days.


2) I will invoice you for the deposit (25% of total fee) once we've confirmed the booking. This is due within 7 days. Payment for the balance (75%) is due 14 days in advance of the event.

 


Changes and cancellations:


3) This Agreement may not be modified or cancelled except by mutual consent, in writing and signed by both parties.


4) Cancellation (by myself The Performer)
If for any reason I am unable to play for you I will find you a suitable replacement for the same fee, or refund in full your booking fee.


5) Cancellation (by you The Hirer)
Our contract agreements are designed to offer protection to both myself and the hirer. As a hirer you can request to cancel a contract agreement. However, you will be required to pay the following charges:

 

If you cancel:
0-30 full days from engagement start time: 100% of total fee
30-90 full days from engagement start time: 50% of total fee
90+ full days from engagement start time: Deposit only

 

These days are counted starting from the day after cancellation notice has been given until the start of the day of the event. E.g. For an event on the 31st August, a cancellation on the 31st July would fall within 30 days.

Performance location - for outdoor events

6) 
If I am playing outside, then an alternative indoor venue and any potential outdoor shelters need to be confirmed in advance. I encourage all my clients to find an alternative indoor venue they are happy to use in case of bad weather (harps can be damaged by hot sun or any rain or hail, wind blown objects). It is lovely to play outside but the weather has to be perfect. This is now rare: most weddings come with the chance of rain.

A good option is for me to play under an outdoor shelter. The structures might be:

  • an existing structure at a venue - a veranda, a porch, playing inside with doors open

  • a temporary structure i.e. a marquee or a gazebo

  • tree shade is great for sunny weather but not enough for rain


In case of playing outside without shelter, I have final say as to whether it is safe for me to play. In the event that I believe it unsafe to play outside, there is no shelter or it is not safe, and an indoor alternative is not acceptable then I will be unable to play. This is a decision of last resort and I will do my best to find a solution with you on the day. If I have to take the decision not to play because the issues above, I treat this as a cancellation (see Clause 5).

Event timings on the day:


7) The performance time of the band is specified in each contract. Please note that contracted start times are based on me having access to the performance area c.1 hour before the contracted start time. The venue must be accessible at arrival time. Please note that I am not responsible for venue over-runs and I am not obliged to play beyond the contracted finish time.


8) If moving between rooms (including a garden) in the same venue, I may need up to 15 mins to move and reset. Dependant on the distance, I may need someone to assist me. If you are unsure please discuss this with me in advance.

 

 

Breaks:
 

9) If I am playing for more than 90 mins then I will need to take a 10 min break once per hour, e.g:
5.00pm - Start playing
5.50pm - Take a short break
6.00pm - Start second set
6.50pm - Take a short break
7.00pm - Play final set
7.30pm - Finish

 

 

Playing outside, equipment and safety on site:
 

10) I have final say as to whether it is safe for me to play outside in case of rain, hot sun or high winds (harps can be damaged by hot sun or any rain). If I cannot play outside I will do my best to find an indoor solution with you on the day. In the event that I believe it unsafe to play outside and an indoor alternative is not acceptable, this is treated as a last minute cancellation and my full fee is still due.

11) The Hirer and myself agree that my harp and equipment are not available for use by any other person except with my specific permission.

12) The Hirer shall ensure a safe supply of electricity to the performance area if required for lighting or sound equipment.

 

 

Video / audio recordings:
 

12) The Hirer shall not make or permit the making of any audio and/or visual recording or transmission of the performance without my prior consent.

If you are unsure about any detail in this contract please contact me in advance of signing.

Many thanks,

Steph West

Terms and Conditions in Full

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